Privacy Policy

Introduction

At Salop Caravan Buyers, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights under UK data protection legislation when you use our website or contact us about selling your touring caravan.

Information We Collect

Depending on your enquiry, we may collect the following information:

  • Your name
  • Telephone number
  • Email address
  • Home address and postcode
  • Vehicle registration number
  • Caravan make, model, age and condition
  • Photographs of your caravan
  • Outstanding finance information (where applicable)
  • IP address, browser information and website usage data

How We Use Your Information

We use your information to:

  • Provide a free, no-obligation valuation
  • Respond to your enquiry
  • Arrange inspections, collections and payment
  • Verify ownership and identity where required
  • Improve our website and customer experience
  • Comply with our legal and regulatory obligations

We only process your personal information where we have a lawful basis to do so.

Sharing Your Information

We may share your information with trusted third parties where necessary, including:

  • Finance companies to settle outstanding vehicle finance
  • Payment providers
  • Vehicle collection and transport companies
  • Professional advisers such as accountants or solicitors
  • Law enforcement or regulatory authorities where required by law

We never sell or rent your personal information to third parties.

Data Security

We take appropriate technical and organisational measures to keep your personal information secure and protect it against unauthorised access, disclosure, alteration or loss.

Your information is retained only for as long as necessary to fulfil the purpose for which it was collected or to meet our legal obligations.

Cookies

Our website uses cookies and similar technologies to improve functionality, analyse website traffic and enhance your browsing experience.

You can control or disable cookies at any time through your browser settings.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information where appropriate
  • Restrict or object to certain types of processing
  • Withdraw your consent where processing relies on consent
  • Lodge a complaint with the Information Commissioner's Office (ICO)

If you wish to exercise any of these rights, please contact us using the details provided on our website.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, content or security of any third-party websites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the latest version will always apply.

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the contact details available on our website.